Communication Tools

SUPPORT YOUR CUSTOMERS

PROVIDE GREAT CUSTOMER EXPERIENCE

Allow customers to get support right from your website through a feature packed support system that can grow with your business.  

w

Support Widget

  • Allow your customers to open support tickets from a widget on your website.
  • Customers are able to upload files if needed.
g

Dashboard

  • Track all your support tickets.
  • Complete access to all performance reports and settings.

Support Customers From Your Mobile

  • Stay on top of things right from your mobile device.

Multiple Channels

  • In addition to your website widget you can get support requests from your social channels.

Detailed Reports

  • Understand every aspect of your support function.
  • Track performance per agent.
  • Bench mark your performance against international standards.
Share This